1st Central: 0870 218 3566

Dial the 1st Central contact number to be connected to the 1st Central customer service department. Advisers are available to assist you with rate quotes, accident and other claims, policy changes, payments & billing, and more. The 1st Central phone number is open to callers 24/7 for claims reporting. For all other requests, call Monday to Friday 8am to 8pm, Saturday 9am to 5pm, or Sunday 10am to 2pm.

1st Central Contact Number
0870 218 3566

1st Central is a car insurance company having headquarters in Haywards Heath, United Kingdom. The 1st Central contact number shown here can be used to connect with one of the company their support agents. The company was founded in 2008 and sold its one millionth insurance policy in April, 2013. The company’s insurance coverage was rated 5-star by Defaqto in 2015 and also has 90% positive customer ratings on Feefo. The company has received various awards in the last few years for its excellent services, making it one of the best car insurance companies in UK.

1st Central Customer Service

1st Central contact is possible by phone, email, and various other contact methods. The 1st Central phone number is open for calls Monday through Friday from 8am to 8pm, Saturday from 9am to 5pm, and Sunday from 10am to 2pm. Call during these hours if you would like to buy, renew, or make changes to a policy. The claims phone lines are open 24/7. On social media, it is possible to contact 1st Central on Facebook, Twitter, and Google+. Email is a contact option for claims. For new claims, send an email to: newclaims@1stcentral.co.uk. For existing claims, email address, policyholderclaims@1stcentral.co.uk, should be used.

Account Management

One can easily create and maintain a 1st Central account online. It is very easy to view and upgrade your policy anytime you wish from within your account, but should you need help; the 1st Central number listed here can be used to call the support team. Payment of bills and charges has also become a lot easier as the site has provision of various payment channels. Also, it is very easy to request quotes, renew the policy and make online claims directly from the account. If you experience issues with logging in or using the provided account tools, contact 1st Central.

Products and Services

1st Central offers car insurance policies to residents of the UK. Their comprehensive policy is one of the best as it covers accidental damage, damages against fire and theft and windscreen damages. The company understands that no one has an accident intentionally and as a result it covers the amount for one that he/she is legally liable to pay if someone else is injured or killed, or their property has been damaged by his/her car’s accident. Through 1st Central contact, customers and insurance shoppers can explore the coverage limits.

1st Central offers…

Liability Insurance: Liability insurance usually covers the cost of repair to any other property damage which has taken place due to the car accident. Usually when states ask one to have car insurance, they look for liability insurance most of the time.

Collision Insurance: The issue with liability insurance is that it covers only the property damage and on that note, the owner may end up without money to repair their own car. Collision insurance makes sure that some other party namely, the insurance company will pay for the car damage. If say someone’s car is totaled in a collision, this insurance will cover for the entire car damage.

Comprehensive Insurance: If say something else happens to the car like, animal collision, or theft or for that matter damage due to the elements, then comprehension insurance will come in real handy. This policy along with the insurer will take care of any given circumstance.

Apart from this, the company also cover insurance benefits for 21 days if one is driving abroad, personal insurance cover, cover for personal belongings, and medical expenses. The insurance also provides a courtesy car when the car is being repaired in any one of the garages approved by the company. Rate quotes for each of these services can be had by calling the 1st Central phone number and speaking with one of the customer service team members.

Extra Coverage

Apart from the basic coverage services, one can also opt for extra optional covers like legal expenses cover which cover your uninsured losses, personal accident cover that is helpful in case of serious injuries. The other optional extras include hire car cover; breakdown cover and excess protect cover. All these optional extras come at a slightly additional cost but have numerous advantages. If you are already a customer and would like to add or remove any of these services, phone the 1st Central number and submit a request.

Problems and Complaints

The company is very keen on solving any sort of problem and dealing with any complaints as quickly as possible. Any problems related to policies or claims should be directed to 1st Central customer services. If you prefer to submit a complaint via email, messages can be directed to: customer.relations@1stcentral.co.uk. If you have received a final response to a complaint and are not satisfied with the outcome, your complaint can then be escalated to the Financial Ombudsman Service.