Use the Apple contact number to get in contact with the Apple customer service team to speak to an Apple support representative about your Apple product, recent purchase or upgrade. The Apple customer service helpline is operational between 8am and 8pm Monday to Friday and between 9am and 6pm on Saturday and Sundays. The Apple helpline is at its busiest in the afternoons so try and call before midday.
Apple Contact Number
0870 280 2606
Useful Apple Contact Numbers:
|Department||Contact Number||Freephone Number|
|Customer Service||0870 280 2606||0138 626 0149|
|Online Store||0870 280 5654||0800 048 0408|
|Sales Support||0870 280 5719||0800 048 0408|
|Technical Support||0870 280 5511||0800 107 6285|
|Business Sales||0870 280 0500||0800 058 2222|
|Educational Sales||0870 280 5605||0800 048 0408|
|Institutional Sales||0870 280 0465||0800 912 0207|
|Beats Support||0870 280 5563||0800 028 2329|
Apple Customer Service Opening Times:
|Monday to Friday||8:00am – 8:00pm|
|Saturday||9:00am – 6:00pm|
|Sunday||9:00am – 6:00pm|
Contact Apple By Post:
|Contact Apple By Post|
Hollyhill Industrial Estate
Republic of Ireland
|Contact iTunes By Post|
31 – 33, rue Sainte Zithe
The Apple brand name is synonymous with technology. Even those who do not currently own any Apple devices are likely to have heard of popular products such as the iPhone, iPad, and Macintosh computer (Mac, for short). Apple is also known for its software, such as the OS X and iOS operating systems. With annual revenue totaling $233 billion in 2015, its quite clear that Apple is one of the global leaders in the technology sector. As such, Apple contact information and details about Apple products is always in high demand.
There are many reasons as to why someone may want to call Apple. The company offers products for both individual and business use. Product and technical support are popular topics for support personnel and for that reason the company employs a large number of customer service staff. In addition to being able to phone Apple for assistance, it is possible to visit any of the over 450 retail locations that are open for business in over 16 countries. Not all store locations are authorized service providers, however. Call Apple by dialing 0870 280 2606 to locate an authorized service provider near you.
Apple History and Business Information
Apple was founded in 1976 by three men: Steve Jobs, Steve Wozniak, and Ronald Wayne. The original objective of the trio was to develop and sell personal computers for the home. The Apple I personal computer kit was the first product that was released by the company, and the product was made available to the public in July of 1976. Apple would go on to become incorporated in 1977, without Ronald Wayne, who sold his share to the other two partners. In that same year, the Apple II was released. The Apple II was the brainchild of Steve Wozniak, and was noted for its color graphics and structure.
In 1980, Apple went public, hitting the market at $22 per share. In 1984, the first Macintosh was released. The Macintosh was introduced to the public by way of a $1.5 million television commercial that aired during Super Bowl XVIII. That piece of advertising would drive initial sales of the computer up, but follow-up sales numbers were less than impressive. Lackluster sales were blamed on its high price tag and limited software titles. Sales numbers received a boost when the LaserWriter, the world’s first laser printer, was marketed with the Macintosh.
As time went on, Apple would go on to introduce the PowerBook, which was essentially the first ever modern laptop. Also introduced were operating systems that would compete with Windows, which at the time was gaining market share. The highlight of the 1990’s was the release of the iMac, which served as the foundation ideas for later “I” products such as the iPod and iPhone. In 2007, Apple would be re-branded as Apple Inc., a name which Steve Jobs felt better suited the company which had become so much more than just a computer company. Additional devices credited to Apple are many, and include a variety of mobile phones, music devices, tablet computers, and more.
In 2011 Steve Jobs passed away, leaving behind quite a legacy. In 2012, Apple stock value would reach a record setting $624 billion as device sales numbers continued to climb. In 2014, 51 million iPhones sold in fiscal quarter one alone. Approximately 26 million iPads were also sold during that same quarter. The most recent Apple products to hit the market include the Apple smart watch and Apple TV media streaming device. The company also continues to create new software and reportedly plans to start producing electric, self-driving cars as soon as 2020.
How to Contact Apple Customer Services
One of the easiest ways to contact Apple is by calling 0870 280 2606. The way in which one should go about phoning Apple depends on the actual need. Hours of operation also vary by need. Sales and product inquiries are dealt with 7-days a week. Business and education purchase inquiries are as well. Product and technical support is available via phone and it is possible to start the process of receiving service and support online at the company website: http://www.apple.com. General support hours are 4:00 a.m. to 10:00 p.m. U.S. Pacific time.
Post can be sent to the company headquarters at the following address:
1 Infinite Loop
Although telephone contact is the most popular of Apple contact methods, there are additional options such as online chat and email. The chat option is available through the online store. Online support options are available by visiting the support page. From that page, it is possible to select specific Apple products and needs so that proper assistance will be provided to you. Most Apple products come with 90 days of included phone support, along with a one-year limited warranty. Special support is provided for those who have hearing or vision impairment.
Apple Sales and Product Support
The Apple Online Store offers a wide variety of products and accessories. The products made available come from not just Apple, but other manufacturers as well. Questions about any of these can be addressed by calling the Apple contact number above. Online chat is also an option when you need to ask questions about products. The customer support team can also answer questions about product delivery, so do not hesitate to reach out for help if you have questions or concerns about the shipment of an order that you have placed.
Sales also take place at retail store locations. The benefit of visiting a store location is the ability to see and experience the physical products, rather than only seeing photos online. Call Apple if you would like to know where the store location nearest you is. Representatives can provide not only store addresses, but also the hours of operation. They can also let you know whether or not the retail location operates as a sales-only location, or offers both sales and product troubleshooting and repairs.
Apple Products for Business
Business and professional customers are encouraged to peruse the Apple Store for Business. Business needs tend to differ from individual needs, and representatives are available 7-days a week to offer assistance. Corporate sales and government sales questions can be answered by dialing 0870 280 2606 and speaking with an Apple support business team member. This contact number can also be used to inquire about making purchases for educational facilities. This includes student and teachers as well, who may also wish to inquire about purchasing.
Apple Financial Services offers different financing options for consumers, educational institutions, and businesses. If you are interested in learning whether or not you qualify to finance product purchases, or learn how much financing you qualify for, call 0870 280 2606. Be prepared to answer questions about your needs, your finances, and to submit the proper paperwork. An Apple Financial Services representative will walk you through the process and answer any questions that you might have.
Sales and support do not only take place online and at Apple stores. There are authorized resellers located around the globe. These resellers are able to offer industry expertise, multiple platform services, and Mac-based support and solutions for a variety of individuals and organizations. If you are interested in becoming a consultant, reseller, or service provider, phone Apple at 0870 280 2606.
Apple Product and Technical Support
For product and technical support dial Apple contact number 0870 280 2606. If you have time to spare, it is possible to start the request of asking for help online by selecting the product that you need assistance with, and clicking through some possible solutions. Those who have purchased a Mac computer, iPhone, iPod, iPad, Apple TV, and/or Apple display are eligible for no-cost telephone technical support for a period of 90 days after the purchase date. Online technical support for any Apple products is available past this time limit.
The Apple support team provides as much assistance as possible via phone, but if may be necessary to take an Apple product into a store location for repair. If this is necessary, a customer service representative will provide you with the address of the location nearest you. An appointment to visit the ‘Genius Bar’ will be needed for in-store service, and an agent can set this appointment for you at an agreed upon date and time. If there is no store location near you, the rep can provide you with instructions for sending the product via post for repair.
Once a product has been sent in for repair, it will be possible to check the repair status online after logging into your account. You can also phone Apple at 0870 280 2606 if you wish to receive an update on the status of the repair and return of your Apple device. If for some reason the device cannot be repaired, and it is still under warranty, it is possible that a new device will be provided to you at no charge. For information about product replacement, contact Apple customer support using the contact number listed above.
There are different support agents for various products and services, such as the iTunes store and Beats products. Apple customer service will provide you with instructions for reaching out for help with these. Agents can also provide you with contact information for specific mobile carriers and internet providers who may need to be contacted to report service problems with your iPhone or internet connected device. In some cases, it will be necessary to contact these providers rather than Apple if connectivity issues exist.
Supplemental Apple Information
There is more to Apple than just gadgets. The following is a collection of information that you might need to know about available services, communities, employment, and more…
Apple ID – Allows end users to use one, single account to manage everything related to the Apple products and services that they use. Apple ID accounts can be created and managed online. Special support is provided for ID services.
Apple Support Communities – These are online “communities” wherein Apple customers are able to connect with one another online to share ideas, discuss products, and provide peer-to-peer assistance. There is a specific community for each product, and apps and software groups are included. There is no cost to sign up and participate in these online communities.
User Groups – These are similar to support communities, with the main difference being that Apple fans are able to connect and meet in person rather than only online. There are hundreds of groups already formed, and Apple customer support can provide you with information about groups, meetings, and events that are being held near you.
AppleCare – Most Apple products come with a one-year warranty and 90-days of phone support. AppleCare offers the customer the chance to extend this by purchasing a protection plan that will remain in place for a longer period of time. Software support can be included. Call Apple at 0870 280 2606 to inquire about purchasing AppleCare, or to ask questions about registering a new agreement.
Employment – Information related to current job openings, college jobs, internships, and more can be found online or by calling Apple and connecting with the employment department. It is possible to create an employment account for resume submission. Any recruiter can provide assistance with the application process.
Apple Press Information – Media and non-media inquiries are welcome. Email inquiries can be sent to: firstname.lastname@example.org. For phone inquiries, call 0870 280 2606 to be connected to the media department. The latest press releases can be viewed online by visiting: http://www.apple.com/pr.
Apple Frequently Asked Questions
Where can I purchase Apple products?
Apple products can be purchased online and in Apple store locations. They can also be purchased at online and physical store locations where the seller is an authorized reseller of Apple devices. To verify whether a vendor is an authorized reseller, contact Apple. Beware of purchasing devices from non-authorized sellers, as there may be no warranty or workable solution if problems arise.
Is financing available for product purchases?
Apple Financial Services does offer financing opportunities to individual consumers, businesses, and educational institutions. Those who are interested in applying for product financing can call 0870 280 2606 to receive instructions for submitting the proper forms for finance approval. When calling, information about interest rates and terms can also be requested.
When will my product order be delivered?
If you have purchased an item from the Apple Store Online, a tracking number will be provided to you once the item has shipped. This tracking number can be used to monitor the delivery status of the package. If an item that you ordered has not arrived and the tracking shows that it was delivered, phone Apple customer support as soon as possible to report the problem.
How long is the warranty for my Apple device?
A one-year warranty is provided with most Apple products. Additional warranty information is provided along with the product. Apple Care (extended warranty) can be purchased on all devices and software. Call Apple support at 0870 280 2606 to ask about the costs of purchasing extended protection for products and software.
Where can I go for Apple product support?
Many problems can be solved by calling Apple customer support. In some cases, a visit to a store location that offers repair may be necessary. If you would like to schedule a repair appointment, call Apple and speak with a customer service representative. Let them know that you need to schedule a Genius Bar appointment. If a device has to be sent in for repairs, repair status updates will be available online and by way of Apple customer service.
What if I want a refund?
In most cases, new and unopened Apple products can be returned to the Apple Store for a full refund. Refunds may also be possible when opened products that are under warranty fail to work as they should. Since each situation is different, it is best to phone Apple customer service to ask about how to go about returning a product for a refund.
Apple Historic Timeline
1976 – Apple is established
1976 – Apple I computer is released
1977 – Apple is incorporated
1977 – Apple II personal computer is introduced
1980 – Apple III personal computer is introduced
1980 – The company goes public at $22 per share
1984 – The first Macintosh is launched
1985 – Amid problems, Steve Jobs resigns and founds NeXT
1990 – Macintosh LC is released
1991 – Introduction of the PowerBook
1991 – System 7 operating system is introduced
1993 – Apple IIe is discontinued
1997 – Steve Jobs returns to Apple as an adviser
1997 – Apple joins forces with Microsoft to release new Office versions for Mac
1998 – The first iMac is introduced
2001 – Mac OS X is released
2001 – First retail stores are opened in Virginia and California
2001 – iPod debuts
2003 – iTunes store is introduced
2005 – Production of Intel based Macintosh computers begins
2005 – iPod Shuffle and Nano are introduced
2006 – MacBook and MacBook pro are introduced
2007 – Apple Computer, Inc. is shortened to Apple Inc.
2007 – iPhone is first introduced
2008 – App store is launched
2008 – MacBook Air is introduced
2009 – 40 GB Apple TV is discontinued
2010 – Shares hit all-time high
2010 – First iPad is introduced
2011 – Mac app store is opened
2011 – Steve Jobs resigns from Apple and passes away months later
2011 – iPad 2 is introduced
2012 – Stock value sets a new world record
2012 – iPhone 5 is introduced
2012 – Fourth generation iPad is released
2014 – iPhone 6 and 6 Plus are introduced
2014 – Apple Watch is launched
2015 – MacBook is relaunched
2015 – Updated Apple TV is unveiled