BMW Finance: 0870 218 5170

Call the BMW Finance contact number to speak with a BMW Finance customer service agent who can provide information regarding financing, assist with the application process, explain the credit requirements, and more. The BMW Finance phone number is open to callers Monday – Friday from 8am to 7pm, Saturday from 9am to 5pm, and Sunday from 10am to 4pm.

BMW Finance Contact Number
0870 218 5170

BMW Financial Services is a company that offers credit and loans for customers that are buying a BMW car. New customers should contact BMW Finance customer service if they do not have enough money to pay for the car they decide to buy from BMW. Generally, the sales person from the dealership will phone the company to find out whether or not the customer will pass the credit check in order to receive a loan to buy a car through a loan or hire purchase agreement. Existing customers should dial the BMW Finance telephone number if they need help with finishing the repayments, or if they want to complete repayments early.

Customer Service

To contact the company by phone, call the BMW Finance contact number. Agents are standing by to take calls from 8am – 6pm, Monday to Friday. BMW Finance contact via email is also an option using the contact form on the company website, or by directly sending an email to: customer.service@bmw.co.uk. BMW is present on social media, but the finance department is best contacted using other methods due to the fact that finance discussions typically involve personal and private information.

A separate BMW Finance customer service department is in place for BMW i. For BMW i support, dial the BMW Finance number shown here between the hours of 8am – 6pm Monday to Friday, or between the hours of 9am – 5pm Saturday and Sunday. Again, a contact form is provided on the website for email communication. The direct email address for BMW i support is as follows: customer.service@bmw-i.co.uk. Emails are typically responded to within 48-hours.

Finance Information

Contact BMW Finance if you wish to apply for vehicle financing. Applications can be completed at local dealerships as well. Those who already have an account can reach out to BMW Finance customer services if they have questions about their billing statement, credited payments, early payoff, and more. Those who are struggling to make their payments on time are encouraged to contact BMW as soon as possible to see if payment arrangements can be made. The support team can also assist with Select (PCP) Finance, Hire Purchase, and Contract Hire.

BMW Insurance

BMW does offer insurance coverage to car owners. Call the BMW Finance contact number to request a rate quote or to enquire about the coverage levels that are offered. The support team can provide details with regards to deductible options and optional coverage additions.

The available insurance options include:

Car Insurance
Shortfall Insurance
Tyre Insurance
Cosmetic Repair Insurance
Alloy Wheel Repair Insurance
Excess Protection Insurance
Insured Warranty (Extended Warranty)
Insured Emergency Service (Breakdown cover)
Travel Insurance
Home Insurance

If you have already purchased insurance and need to open a claim, contact BMW Finance. The BMW Finance customer service team can provide details on the status of an open claim and can also explain the process of how claims are paid.

Customer Complaints

Customers have three options for submitting a complaint, phone, email, and post. To submit a complaint by phone, call the BMW Finance telephone number. The complaints team is available 9am – 6pm Monday to Friday. To submit a complaint by mail, send the correspondence to: Customer Service BMW (UK) Limited, Summit ONE, Summit Avenue, Farnborough, Hampshire, GU14 0FB. Email is the third option, and complaints details can be sent to: customer.service@bmw.co.uk. When submitting a complaint, be prepared to provide your name, contact information, details about the problem, and your desired resolution.