Call the DPD contact number to get in touch with the DPD customer service team who will be able to help you track a parcel on route or to help you book a new parcel delivery. The DPD phone number can be used between the hours of 8:00am to 6:30pm Monday to Friday and between 8:00am to 1:00pm on Saturdays. Unfortunately DPD is not open on Sundays so please try to ensure you call them during the week.
DPD Contact Number
0870 280 5526
DPD (Dynamic Parcel Distribution) is a delivery service that operates globally. GeoPost are the company that own and manage DPD. They are recognised as one of the leading companies in business to business services, and they operate in over 40 countries with more than 830 departments. All of this has been built from just a small company that was founded in Germany in 1977. DPD contact is a simple matter of picking up a telephone and dialing the contact number that is shown here.
DPD Customer Service
Customers can contact DPD from 8am – 6:30pm Monday to Friday and 8am – 1pm on Saturday. There are many different things that customer services can help you with when you call them. The company website can be used to find information, schedule and track deliveries, and find rate information. DPD is accessible on social media, having a presence on sites such as Facebook, Twitter, LinkedIn, and YouTube. Email contact is also possible using the contact form that is provided on the company website. Direct emails can be submitted to the following email address: firstname.lastname@example.org.
If you ring the DPD contact number, they will be happy to provide you with as much information as you require about the services that they offer. As well as delivering, they also offer a picking up and swapping service. The company can also help your business with all its logistical and warehouse needs, and more information on this can be found by calling the DPD phone number to speak with an agent. DPD are flexible with their deliveries so that they are able to be arranged at a convenient time, and they have made huge investments in their infrastructure so that you will not be waiting long for your parcel to be delivered.
There are special services that DPD is able to offer to their customers in the United Kingdom. Some of these services are not offered by any other delivery service in the UK, such as making deliveries on a Saturday and Sunday. They can also arrange deliveries before 10am and midday if your package is urgent, and you can choose whether the delivery will be made within one or two days. With regards to overseas deliveries, priority delivery will be made within ten days, and standard delivery within twenty one days.
If you are not going to be home when your parcel is due to be delivered, you can call the DPD customer service number to arrange to leave it with a neighbour, or in another safe place. Your delivery can be upgraded subject to any additional charges that may be payable. It is possible to rearrange a collection that may have been missed. You can also change the day of your delivery, or the address that you want your parcel delivered to. If you want to collect your parcel from your nearest DPD depot, ring the DPD number to find out where this is located.
You are able to track the location of your parcel on the website, so you know exactly where it is. However, sometimes things do go wrong and your parcel may be misplaced. Thankfully this is not something that happens very often, but if this does happen to you then call the DPD telephone number as so as possible so that they can help to put things right. The operator that you speak to will do everything in their power to find your parcel and get it delivered to you as soon as possible. It will help if you have the reference number for the parcel you are trying to track when you call.
Arranging International Parcel Shipment
If you are shipping to a different country then you may need some advice about the rules that are in place for transporting goods to this country. It is often a good idea to call DPD customer services before this item is sent to find out what the procedure is. This can save you a lot of time and money in the long run as your parcel will not get held up at customs, and you will not find yourself facing any unexpected charges. It can help if you are able to give the operator details of the dimensions and weight of the package that you will be sending.
Contact DPD to Report Problems
Any DPD complaints should be directed to the staff at the DPD customer services centre. Agents are available to help with a whole range of issues. If you have experienced a problem with your parcel, such as it being damaged, then the person that you speak to will do what they can to rectify the problem. You can also use the DPD contact number shown here to report any other issues you may have had with the service that you received. Serious incidents are very rare due to the high standards of customer service that the company is known for, but they do happen. DPD contact is recommended if you encounter any problems.