By dialing the Just Eat contact number shown here, customers can speak with a Just Eat customer service representative who can provided assistance with placing an order, paying for an order, refund requests, problem reports & complaints, and other matters related to ordering and delivery. The Just Eat phone number can be called from 10am until midnight, seven days a week.
Just Eat Contact Number
0870 218 3630
Just Eat is a UK-based company which runs an online takeaway food service website. It was formed in the year 2000 in Denmark, although the first launch actually took place in 2001. One year later, the company grew to the point of processing at least 200 orders a day across 100 locations. In the year 2006, it set up shop in London. Since then, Just Eat has become a market leader in online takeaway food service. Just Eat contact is encouraged for those who want to learn more about the company or have any other need to speak with a customer service agent.
Contacting Just Eat
The most efficient way to reach Just Eat customer service is by calling them. In the event that calling is not possible, you can contact them directly on their website or social media pages. Their Twitter handle is @JustEatUK and they have a dedicated Facebook page as well. For those who need to communicate in writing, they can do so through this address: Imperial Place (IP4), Maxwell Road, Borehamwood, WD6 1JN.
You might want call the Just Eat number in the following scenarios:
- When your food has taken too long to arrive
- If the food was not prepared and packaged to standards
- If you want to find out whether or not the food was prepared with your dietary needs in mind
- If you want to cancel a previously submitted order
- When a transaction was processed despite canceling it earlier
- When you were not refunded for an order you cancelled
- If you want more details about signing up for their online food takeaway service
Just Eat Services
The company utilises a technology called ‘Just Connect’ to ensure quality service. This is a two-way box that serves as an ordering and receipt-serving machine respectively. This technology allows the company to accept and process orders from their customers in a convenient way. It actually allows them to confirm whether or not an order has come from the official website of the company. Customers who order food can use Just Eat website to check which takeaways are available in their locality plus the foods that are available for delivery. The customer also has the option of paying on the internet or using cash when the delivery arrives.
All restaurants and takeaway orders are charged slightly above 10% commission (inclusive of VAT) provided it is processed through Just Eat food distribution network. They operate on a pay-as-you-go basis, meaning you will just pay for the business you do with them. The company watches all take away restaurants and networks they work with. If they fail to meet deadlines, they are blacklisted by the company. If they fail to deliver too many times, the company removes the errant take away service from their website. If you are interested in registering your food service business with the company, you can call the Just Eat contact number to learn how to do so and what may be involved in the process.
Website & App
As a user of Just Eat website, you will create an account after which your details will be automatically saved upon making your first delivery. This will make the process more efficient the next time you serve a customer. To begin the process, simply enter your postcode to unlock the available choices in your area. Results can be filtered by distance, restaurant name, user rating and so forth. The network also has a wide range of foods to choose from. Customers can choose Asian, Italian and Chinese cuisines. Feel free to contact Just Eat to make any special requests known or to provide feedback.
Just Eat website also runs an app that makes ordering food quick and efficient. When customers download it, they will be presented with a choice of over 20,000 restaurants in their locality and beyond. What is more, the app also runs exclusive offers, and is also available across all mobile device platforms. When ordering food on the go, customers can arrange to pick it up on their way home. They can also schedule a convenient time for picking up their orders. Takeaways that fail to deliver food end up being blacklisted. If they do so too many times, they are removed from the platform. If you experience a problem with a delivery, call the Just Eat phone number.
Just Eat complaints are not extremely common, as the company runs a standards enforcement programme to ensure that foods delivered through their networks are of quality. If a customer submits a complaint related to poor service or food standards, Just Eat customer care will investigate the restaurant or takeaway in question. Customers should be able to get a refund if food delivered to them didn’t meet standards. In addition to this, they have the option or canceling the order if they change their mind.