Thomson: 0870 218 1443

Dial the Thomson contact number listed here to be connected to Thomson customer service. Agents are standing by to provide assistance with travel planning, new bookings, booking modifications or cancellation, travel information, refunds, complaints, and more. For live assistance, call the Thomson phone number Monday to Friday 8:00am to 8:00pm, Saturday 09:00am to 6:00pm, or Sunday 10:00am to 5:00pm.

Thomson Contact Number
0870 218 1443

Want to plan your next UK trip but have no idea where to start? Thomson Travel offers all-inclusive holiday packages tailor made to suit your every need. With more than 45 years of experience, Thomson Travel Company, formally known as Britannia is currently the UK’s largest charter airline. Thomson customer services are in place to help customers pick their dream destination, find affordable packages, and help with the booking or cancellation process.

Thomson Customer Service

If you wish to contact Thomson for queries regarding a certain destination spot, cancellation, general enquiries, the company is available for assistance Mon – Fri 8am to 8pm, Saturday 9am to 6pm, and Sunday 10am to 5pm. They also have a dedicated Thomson helpline that is available 24/7. Alternatively, you can email the company from their official website page or send them a message on any of their social media platforms (Facebook, Twitter, and more). The company has a very detailed FAQ section on their website, and that area may provide some of the answers that you need.

Travel Services

Thomson is best known for its personalized vacation planning services. The travel agents have a passion for understanding where you want to go. The dedicated team will plan how to get you there in the cheapest, most affordable, yet memorable way possible. Thomson travel agents understand each customer’s unique travel needs, interests, and desires, as they design personalized vacation experiences. The company offers flights, cruises, last-minute hotel deals, video’s and much more.

Since Thomson has its own fleet of airplanes that fly to a range of destinations, finding a destination suitable for you and your family is very easy. There are approximately 250 Thomson stores across the country. Thomson flies from over 23 airports across the UK; they can also provide you with travel insurance cover for your trips. Call the Thomson contact number for more travel insurance information.

The Thomson website has lots of destinations for you to choose from. However if you find yourself having technical difficulties or you are unable to book through the online process, do not hesitate to contact Thomson using the contact number provided here. Customer service agents will guide you through the entire travel process, from what to pack before you leave, to the best flights to get you home safely and conveniently. Their team uses their education and personal travel experiences and training to provide the customer with insider tips and advice on everything: from best tours and timing to the best destination spots.

Cruises and Extras

In case you have a different idea for your holiday, you can opt for a cruise. Thomson offers a variety of cruises ranging from cruises that last 1-6 days, or as long as 21–28 days. A customer can choose the all-inclusive option which are also known as “Island cruises” and “Thomson Platinum Cruises.” Island cruises allows the customers to visit different islands, have a quick stroll around the island, visit tourist attraction sites, etc., whereas a Thomson Platinum Cruise comprises of added benefits such as modern furnishing, flat screen TV, iPod docking stations, access to themed restaurants offering a la carte menus, etc. Call the Thomson phone number listed here for more information regarding cruises.

Changes and Cancellation

The Thomson customer services team can also help you make payments for your holiday, amend any passenger name, or even add extras such as bags. If you need to cancel your trip, the agents can help you with that. Do keep in mind that you may incur costs from cancellation. Support agents can help you reserve a seat before your travel date. If you wish to be seated next to window or isle, all you need to do is inform the travel agent and the seat will be reserved for you. If you have any questions about the airport rules and regulations, simply call the Thomson telephone number shown here and speak with an agent.

Thomson complaints

Support agents are prepared to help customers who have complaints about the services provided by the company. Customers can call the Thomson contact number to complain, or can opt to use the online form found on the website to submit their details. To submit a complaint by mail, the contact should be sent to:

After Travel Customer Support

Thomson Holidays

Wigmore House, Wigmore Lane

Luton, LU2 9TN

All Thomson complaints should be directed to the company within 28-days of returning from your travel. Note that the contact methods mentioned above may not be suitable for complaints that are related only to flights. For those, it is best to call the Thomson phone number and speak with a customer service agent.