Dial the Very contact number to speak directly with one of the many Very customer service agents. Support is available for product information, completing purchases, returns & refunds, delivery & tracking, credit cards, financing, insurance, and more. Customers may call the Very phone number between the hours of 7am to 11pm, 7 days a week.
Very Contact Number
0870 218 3680
Very is a popular virtual retailer that sells a wide range of consumer items. The company is part of the Shop Direct Group. The Shop Direct Group is a well-known leading catalogue retailer of popular brands. Very is the website that many in the UK visit when they are looking for a huge selection of goods at reasonable prices. The company offers flexible ‘buy now pay later’ plans to qualified customers. Shoppers can browse through a print catalog, but Very is focused on online retail. The Very contact number shown here can be used to directly connect with the company’s customer service department.
Very Customer Service
The Very contact number is open for calls between 7am and 11pm, 7 days a week. Emails can be sent to the company using email address, email@example.com. Note that it can take up to three days to receive a response to an email that was sent to Very customer services. The company does offer support services by way of Twitter and Facebook. The registered office address for the company is as follows: 1st Floor, Skyways House, Speke Road, Speke, Liverpool, L70 1AB. However, Very complaints need to be sent by post to a different address: Very Customer Excellence, Sandringham Avenue, Chelmsford, CM92 1LH.
Ordering & Shipment Tracking
Orders can be placed online or by calling the Very phone number. You need to register with the site if you are a new customer. You need to log in to place an order if you are an existing customer. Should you decide to place an order over the phone, it is vital that you have the item numbers for the pieces you would like to buy. A member of the Very customer services team member will be more than happy to help you to complete your order if you experience any problems.
You can track your order by logging into your personal account and clicking on the recent orders tab. If you notice a problem with the shipping process, contact Very. The customer service department should also be notified if your package becomes lost, stolen, or arrives to your home in damaged condition. In some cases, replacement items will be sent to you free of charge if a problem that was not within your control has occurred.
Customers have twenty-eight days to return you item if they are not satisfied with an item. Very’s relationship with Collect+ service gives you an opportunity to return your item for free at participating news agents. You can also arrange to have a parcel service to pick up your item from your residence. Just call the Very number and a customer care representative will make the necessary arrangements. You can track your parcel online if you used Yodel (courier) or the Post Office.
Customers are given a credit limit after setting up an account. After purchasing items, they will get regular statements that show how much money they have spent, what their next minimum payment should be, and the due date. This easy system gives customers the golden opportunity to shop for quality goods from the privacy of their home without being stressed out from financial implications. The company provides customers with several account management options, such as:
Making Payments – You can make a payment online or through Very contact. Please have your account number on hand. You must let the customer care team member if you would like to make the minimum payment, take the three payment option, or pay off a buy now and pay later item. You can also contact a team member with the number listed above if you would like to set-up a direct debit. A direct debit will make the payment process easier.
Account Queries – All issues associated with your account can be resolved if you call Very customer services. Employees in the customer services department are trained to handle a range of problems that you may encounter with your shopping experience.
Unlocking Your Account – There is a possibility that your account can get locked if you make several unsuccessful attempts at logging in. If you run into this frustrating situation, simply reset your password by using the site and clicking on sign-in. You will be prompted to enter your forgotten password link. You can also call the Very customer service number. They will be more than happy to reset it for you.
Very offers solid insurance policies that include Accident Insurance, Essential Contents Insurance, and RAC Breakdown Cover. Call the Very contact number if you have any questions about an insurance policy that you have taken out through Very. A team member will be able to handle your query or concern. You will be given a twenty-five percent discount if you choose to buy RAC Breakdown Cover from Very online. This special coverage comes with round the clock help every day of the year.
Accident insurance is something that you cannot afford to ignore if you buy expensive items such as electronics. Very offers accident insurance starting at slightly less than six pounds a month. This includes worldwide coverage. There are three different levels of quality coverage to choose from. You can select a coverage that will be ideal for your needs. Very’s Content Insurance is ideal for renters. It allows you to decide what you would like to be covered in your home. Your items are insured against theft, flood, and fire in your residence. You are not required to pay excess fees for this coverage. Contact Very to learn more.